Application of artificial intelligence techniques in the administrative management of higher education institutions: an analysis of their effectiveness in process optimization and strategic decision making. investigacionysaberes [Internet]. 2023 Jul. 18 [cited 2025 Jul. 9];13(2):66-83. Available from: http://www.revistasdigitales.utelvt.edu.ec/revista/index.php/investigacion_y_saberes/article/view/227